Frequently Asked Questions (FAQs)

How Does This Work?

Who is fulfilling my prescription drug order?

RobinhoodRx fulfills prescription drug orders via our pharmacy operations partner American Mail Order Pharmacy (AMOP) based out of Michigan. The pharmacy has been filling orders in communities around the United States for the last 13 years and is a reputable independent pharmacy that focuses on delivering patient value. To contact the pharmacy on the RobinhoodRx offers, there are several ways to get in touch with us.

E-prescribe: American Mail Order

Pharmacy Fax: 866-412-8485

Telephonically: 1-586-772-6872

Physical Address: 23290 Schoenherr Rd, Warren, MI 48089

How long will it take to get my medication?

Most prescriptions are shipped within hours after they are received.

Can I get prescriptions automatically sent monthly?

With our Autofill Prescription Refill Program you have the option to receive your medications at the same time automatically every month. There is no need to call in refills. American Mail Order Pharmacy will contact your physician should you need refills.

What are the payment options?

We accept credit, debit, HSA, HRA, and FSA cards.

Should I worry about getting the correct drugs and dose?

Our triple check system assures accuracy by verifying drug dispensed, dose, and directions.

Will my information be kept secret?

Your information will stay with RobinhoodRx Pharmacy in our state-of-the-art computer system. Knowledge of your medications does not leave our company. We will never sell or share your personal information with anyone without your consent.  We comply fully with the H.I.P.A.A. Privacy Act from our people, process, and systems.

How do I submit my prescriptions?

Four ways to submit my prescriptions:

1)  Doctors may call prescriptions into the pharmacy 1-586-772-6872.

2)  Doctors may fax prescriptions into the pharmacy (866) 412-8485.

3)  Doctors may E-script prescriptions to American Mail Order Pharmacy.

Do you accept my insurance?

We provide direct pharmacy pricing on a cash basis to deliver the best price to you and avoid the health plan hassle. We can accept most forms of insurance, but special pricing is available without insurance.

Where are my prescription drugs shipped from?

Our facility is located in Michigan and we ship to most states. We are licensed in the states we operate in and have no legal infractions.

THIS PROGRAM IS NOT INSURANCE

This program provides discounts at participating pharmacies for prescription drugs. This program does not make payments directly to participating pharmacies. The cardholder is responsible to pay 100% of the purchase price for all prescription drugs. The purchase price includes the discounted cost of the prescription drug plus all dispensing fees. The cardholder pays the lower of the discounted prescription drug cost plus dispensing fees, or the participating pharmacy’s cash price to customers. Discount card cannot be used with Medicare, Medicaid, or other government programs. Pricing may vary at the pharmacy.

Contact Us (502) 206-2093

©2019 by RobinhoodRx an Orchestra Rx LLC company